This website is owned and operated by MCA Summer School LLC,
DBA MCA.AI (“MCA.AI”). MCA.AI respects and protects the privacy of visitors to
its websites, and the privacy of its customers. MCA.AI developed this Privacy
Policy to demonstrate its commitment to protecting clients’ privacy. This
Privacy Policy applies to and describes MCA.AI information handling practices
when visitors access MCA.AI services, which include content available on this
website, or any other websites, pages, features, or content owned or operated
by MCA.AI (collectively, the “Site(s)”) or third-party applications relying on
API, and related services (referred to collectively hereinafter as “Services”).
The Sites are general audience websites and MCA.AI does not
knowingly collect personal, or other, information from visitors under the age
of 18. Visitors under the age of 18 should not use the Sites. If MCA.AI has
reasons to believe that information provided to MCA.AI is, in fact, personal
information of an individual younger than 18 years of age, such information
will be deleted, aggregated, or anonymized as soon as possible. MCA.AI customer
support should be notified about any and all instances of individuals under the
age of 18 visiting the Sites of using the Services for MCA.AI to take action to
prevent access of such individuals to MCA.AI Services.
1. Acceptance of terms of Privacy Policy
MCA.AI is a small business marketplace to assist small
businesses in accessing and managing capital. Our Privacy Policy applies to
everyone who utilizes our Sites.
Users agree to this Privacy Policy by accepting MCA.AI’s
MCA.AI/TERMS, by accessing, browsing, or using our Sites. Where MCA.AI require
users consent to process users personal information, MCA.AI will ask for users
consent to the collection, use, and disclosure of users personal information as
described further below. MCA.AI may provide additional “just-in-time”
disclosures or information about the data processing practices of specific
Services. These notices may supplement or clarify our privacy practices or may
provide users with additional choices about how MCA.AI process users data. If
users do not agree with or users are not comfortable with any aspect of this
Privacy Policy, users should immediately discontinue access or use of our
Services.
2. Collected Information
MCA.AI collects certain information about Sites’ visitors and
visitors’ business when Sites and Services are accessed and/or used.
The Sites collect information that identifies, relates to,
describes, references, is reasonably capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular consumer,
household, or device (“Personal Information”). Personal information does not
include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
To establish an account and access the Services, visitors
will be asked to provide certain essential information about themselves and
their business. This information is either required by law (e.g. to verify
individual’s identity), necessary to provide the requested services (e.g. three
(3) months of bank statements will have to be provided), or is relevant for
certain specified purposes, described in greater detail below. As MCA.AI adds
new features and Services, additional information may be requested.
MCA.AI may not be able to provide Services at all, or
Services may be scaled down if certain information is not provided.
2.1 Directly Collected Information:
- Personal Identification Information: Full
name, date of birth, demographic information (e.g. nationality, gender)
signature, utility bills, photographs, phone number, home address, IP
Address, social security number, and/or email.
- Formal Identification Information: Government
issued identity document such as Passport, Driver’s License, National
Identity Card, State ID Card, Tax ID number, passport number, driver’s
license details, national identity card details, visa information, and/or
any other information deemed necessary to comply with MCA.AI legal
obligations under financial, consumer protection, and commercial lending
laws.
- Institutional Information: Employer
Identification number (or comparable number issued by a government), proof
of legal formation (e.g., Articles of Incorporation), personal
identification information for all material beneficial owners.
- Financial Information: Bank account
information, Tax return information, Federal and State Tax ID, Profit and
Loss Statements, Income statements, Credit Score, Business Invoices, and
Wire Instructions.
- Transaction Information: Information about the
transactions completed using the Services, such as the name of the parties
to the transaction, the amount, and/or timestamp.
- Employment Information: Office location, job
title, and/or description of role.
- Correspondence: Survey responses, information
provided to MCA.AI support team or user research team.
- Business Information: Type of business, list
of officers, members, or managers of the business, articles of
incorporation, certificates of good standing, and ownership structure.
The documents and information collected are securely stored
and safeguarded. To fulfill MCA.AI service obligations to its customers,
customers provide their permission to share any and all information provided to
or obtained by MCA.AI on customers’ behalf with lenders, with other businesses
who may need this information to fulfill its services to MCA.AI, for MCA.AI’s
business purposes, or to fulfill regulatory or other legal requirements. Under
no circumstances will MCA.AI disclose, transmit, or share in any way, these
documents without its customers’ permission, unless being disclosed pursuant to
legal and regulatory requirements which prohibit this notification.
2.2 Automatically Collected Information
Certain information is automatically collected by MCA.AI
about visitors’ use of or interaction with the Sites for a variety of purposes.
This automatically collected information helps MCA.AI
address customer support issues, improve the performance of the Sites and
Services, provide its customers with a streamlined and personalized experience,
and protect customers’ account from fraud by detecting unauthorized access.
Information collected automatically includes:
- Online Identifiers: Geo location/tracking
details, browser fingerprint, operating system, browser name and version,
and/or device IP addresses.
- Usage Data: Authentication data, security
questions, click-stream data, public social networking posts, and other
data collected via cookies and similar technologies.
For example, MCA.AI may automatically receive and record the
following information on its server logs:
- Use the Services;
- Device type and unique device identification numbers;
- Device event information (such as crashes, system activity
and hardware settings, browser type, browser language, the date and time
of users request and referral URL);
- Customers’ devices’ communications with Sites and
Services, including pages accessed and links clicked;
- Geographic location; and,
- Other technical data collected through cookies, pixel tags
and other similar technologies that uniquely identify customers’ browser.
MCA.AI may also use identifiers to recognize you when you
access the Sites via an external link, such as a link appearing on a
third-party site.
2.3 Information collected from third parties
Certain information may be obtained about visitors and
customers from third party sources.
From time to time, MCA.AI may obtain information about
visitors and customers from third party sources as required or permitted by
applicable law. These sources may include:
- Public Databases & ID Verification Partners: MCA.AI
obtain information about visitors and customers from public databases and
ID verification partners for purposes of verifying users' identity in
accordance with applicable law.
- Credit Bureaus: With visitors and customers consent, MCA.AI
obtain information from credit bureaus, including visitors’ and customers’
credit report. MCA.AI will not disclose its visitors’ and customers’
credit report without explicit permission. MCA.AI obtain users credit
information to better provide services to you, to match you with
appropriate lenders, to ensure users identity, and to avoid fraud.
- Financial Institution: With customers consent, MCA.AI
obtain information directly from customers' financial institution,
including copies of customers’ account statements. MCA.AI obtains this
information to assist in providing Services to customers, including the
underwriting process. To do this, MCA.AI utilize Decision Logic and Plaid.
Decision Logic’s privacy policy, available at https://www.decisionlogic.com/privacy-policy/describes
its collection and use of personal data Plaid’s privacy policy, available
athttps://plaid.com/legal/#consumers,
describes its collection and use of personal data
- Joint Marketing Partners & Resellers: For example,
unless prohibited by applicable law, joint marketing partners or resellers
may share information about customers with MCA.AI so that MCA.AI can
better understand which of the Services may be of interest to customers.
- Advertising Networks & Analytics Providers: MCA.AI work
with these providers to provide MCA.AI with de-identified information
about how Sites and Services were located and used. This information may
be collected prior to account creation.
2.4 Data Anonymization and Data Aggregation
MCA.AI may anonymize and aggregate collected data for any
business purpose.
Anonymization is a data processing technique that removes or
modifies personal information so that it cannot be associated with a specific
individual. Except for this section, none of the other provisions of this
Privacy Policy applies to anonymized or aggregated customer data (i.e.
information about MCA.AI customers that MCA.AI combine together so that it no
longer identifies or references an individual customer).
MCA.AI may use anonymized or aggregate customer data for any
business purpose, including to better understand customer needs and behaviors,
improve MCA.AI products and services, conduct business intelligence and
marketing, and detect security threats. MCA.AI may perform MCA.AI own analytics
on anonymized data or enable analytics provided by third parties.
Types of data MCA.AI may anonymize include, transaction
data, click-stream data, performance metrics, and fraud indicators. Moreover,
should the collected information be requested to be deleted in accordance with
the policies set forth more fully below, the collected information will be
anonymized or aggregated, in compliance with applicable law regarding deletion
of personal information.
3. Manner of information collection
Information is obtained during the application process, and
also through users’ interactions with the Sites.
Where MCA.AI require users’ consent to process users’
personal information, MCA.AI will ask for users’ consent to the collection,
use, and disclosure of personal information as described further below. MCA.AI
may provide additional “just-in-time” disclosures or information about the data
processing practices of specific Services. These notices may supplement or
clarify MCA.AI privacy practices or may provide users with additional choices
about how MCA.AI process users data. If users do not agree with or are not
comfortable with any aspect of this Privacy Policy, users should immediately discontinue
access or use of the Services.
Categories of personal information collected from the
following sources:
- Directly from users: For example, from forms completed by
users or by using MCA.AI Products and Services.
- Indirectly from users: For example, from observing users’
actions on the Sites.
- Third Parties: For example, from third-party services to
which users connect as part of using the Services.
- During the Application Process: To process initial
application for funding, MCA.AI may require name, address, phone number,
email address and other personal information of a user. MCA.AI may also
require the name of user’s business, its address, its federal and state
tax ID, the type of business, business location, average monthly sales,
state of incorporation, name of Landlord. Such information is used
primarily to process user’s order or as otherwise described herein. This
information is provided to MCA.AI through the Sites.
- Emails and telephone calls: MCA.AI require an email
address when user registers for the Services. MCA.AI uses collected email
for both transactional (e.g., application status, application updates, application
confirmation, etc.) and promotional (e.g., newsletters, new product
offerings, event notifications, special third-party offers) purposes.
E-mail messages MCA.AI sends may contain code that enables MCA.AI database
to track user’s usage of the e-mails, including whether the email was
opened and what links (if any) were clicked. If user elects not receive
promotional emails from MCA.AI, please see the section below labeled
“Choice/Opt-Out”. MCA.AI reserves the right to send certain communications
relating to the Services, such as service announcements and administrative
messages, without an “opt out” option for such messages. MCA.AI may also
contact users by telephone or text message (including to any wireless
number users may provide to MCA.AI) solely in connection with the
Services. TO avoid receiving unwanted telephone calls or text messages
from MCA.AI, a phone number may be deleted from the user account
preferences page(s), or MCA.AI may be requested to remove the phone number
from MCA.AI contact list. MCA.AI fully complies with the requirements of
the U.S. CAN-SPAM Act, the Telephone Sales Rule, and the Telephone
Consumer Protection Act (TCPA).
- Log files: Any time the Sites are visited or accessed, MCA.AI
servers automatically gather information from user’s browser (such as IP
addresses, browser type, Internet service provider (ISP), referring/exit
pages, platform type, date/time stamp, and number of clicks) to analyze
trends, administer the site, prevent fraud, track visitor movement in the
aggregate, and gather broad demographic information. For example, MCA.AI
may log user’s IP address for system administration purposes. IP addresses
are logged to track a user’s session. This information is indicative of
which parts of the Sites users are visiting. The log files are not shared
externally.
- Cookies: MCA.AI use “cookies” to keep track of certain
information while users are visiting the Sites or using the Services.
Cookies are very small files placed on user’s computer, and they allow MCA.AI
to count the number of visitors to the Sites and distinguish repeat
visitors from new visitors. They also allow MCA.AI to save user
preferences and track user trends. MCA.AI rely on cookies for the proper
operation of the Sites; therefore, if user’s browser is set to reject all
cookies, the Sites will not function properly. Users who refuse cookies
assume all responsibility for any resulting loss of functionality. MCA.AI
does not link the cookies to any personally identifiable information.
- Web Beacons: ”Web beacons” (also known as “clear gifs” and
“pixel tags”) are small transparent graphic images that are often used in
conjunction with cookies in order to further personalize the Sites for MCA.AI
users and to collect a limited set of information about MCA.AI visitors. MCA.AI
may also use web beacons in email communications in order to understand
the behavior of MCA.AI customers. MCA.AI does not link the web beacons to
any personally identifiable information.
- Other sources and third parties: MCA.AI may obtain information
about users from third parties. MCA.AI combine this third-party data with
information MCA.AI already has about users to create tailored advertising
and other relevant product recommendations. If user provides information
about others, or if others give MCA.AI user’s information, MCA.AI will
only use that information for the specific reason for which it was
provided to MCA.AI. Any information obtained from a third-party will be
used to assist matching your business with various lenders.
The sites contain links to other websites that are
maintained by third parties. These third parties are solely responsible for
their own websites and MCA.AI encourage you to reach out to such third parties
for copies of and information regarding their security practices. MCA.AI do not
control, and are not responsible for, the privacy and security practices of
these third parties.
4. Use of Information
Collected information is used for a variety of reasons, all
of which support MCA.AI’s Sites and Services.
Provide MCA.AI Services: MCA.AI processes collected personal
information to provide the Services to user. For example, when user seeks
business financing from one of MCA.AI financing partners, F MCA.AI’s require
certain information such as user identification, contact information, and
income information. MCA.AI cannot provide users with Services without such
information.
To provide Service communications: MCA.AI sends
administrative or account-related information to users to keep users updated
about the Services, inform users of relevant security issues or updates, or
provide other transaction-related information. Without such communications,
users may not be aware of important developments relating to users’ account
that may affect users’ use of the Services. Receipt of critical service
communications, such as emails or mobile notifications sent for legal or
security purposes, is not subject to the “opt-out” option;
For research and development purposes: MCA.AI process your
personal information to better understand the way you use and interact with MCA.AI’s
Services. In addition, MCA.AI use such information to customize, measure, and
improve MCA.AI’s Services and the content and layout of MCA.AI applications,
and to develop new services. Without such processing, MCA.AI cannot ensure
users continued enjoyment of our Services;
To enhance users’ experience: MCA.AI processes users
personal information to provide a personalized experience, and implement the
preferences you request. For example, users may choose to provide MCA.AI with
access to certain personal information stored by third parties. Without such
processing, MCA.AI may not be able to ensure users continued enjoyment of part
or all of our Services;
To facilitate corporate acquisitions, mergers, or
transactions: MCA.AI may process any information regarding users account and
use of the Services as is necessary in the context of corporate acquisitions, mergers,
or other corporate transactions. Users have the option of closing users’
account if users do not wish to have their personal information processed for
such purposes.
To maintain legal and regulatory compliance: Most of MCA.AI
core Services are subject to laws and regulations requiring MCA.AI to collect,
use, and store users’ personal information in certain ways. For example, MCA.AI
must identify and verify customers using the Services in order to comply with
commercial lending laws across jurisdictions.
To enforce MCA.AI terms in MCA.AI user agreement and other
agreements: MCA.AI handles sensitive information, such as users identification
and financial data, so it is very important for MCA.AI and MCA.AI customers
that MCA.AI actively monitor, investigate, prevent, and mitigate any
potentially prohibited or illegal activities, enforce MCA.AI agreements with
third parties, and/or prevent and detect violations of MCA.AI posted user
agreement or agreements for other Services;
To detect and prevent fraud: MCA.AI processes users personal
information in order to help detect, prevent, and mitigate fraud and abuse of MCA.AI
services and to protect users against account compromise or information loss;
To ensure Quality control: MCA.AI processes users personal
information for quality control and staff training to make sure MCA.AI continue
to provide users with accurate information. If MCA.AI does not process personal
information for quality control purposes, on the use of the Services may be
affected;
To ensure network and information security: MCA.AI processes
users’ personal information in order to enhance security, monitor and verify
identity or service access, combat spam or other malware or security risks and
to comply with applicable security laws and regulations. The threat landscape
on the internet is constantly evolving, which makes it more important than ever
that MCA.AI have accurate and up-to-date information about users use of the
Services. Without processing users’ personal information, MCA.AI may not be
able to ensure the security of the Services;
5. Disclosure of consumer information to third parties
MCA.AI may disclose users’ personal information as required
by law, to provide the Services, and for legitimate business purposes.
MCA.AI may share users’ personal information by disclosing
it to a third party for a business purpose. MCA.AI only make these business
purpose disclosures under written contracts that describe the purposes, require
the recipient to keep the personal information confidential, and prohibit using
the disclosed information for any purpose except performing the contract. MCA.AI
does not sell personal information.
1. Disclosure By Law:
Users acknowledge and agree that MCA.AI may disclose
information users provide if required to do so by law, at the request of a
third party, or if MCA.AI, in MCA.AI sole discretion, believe that disclosure
is reasonable to (1) comply with the law, requests or orders from law
enforcement, or any legal process (whether or not such disclosure is required
by applicable law) and (2) protect or defend MCA.AI ´s, or a third party´s,
rights or property.
1. Lenders and/or brokers.
By signing up for the Services or submitting a request for a
financing product or service as offered on the Sites, users signify users’
agreement to proceed and users’ consent, acknowledgement, and agreement to the
disclosure of users’ information with lenders and/or brokers within MCA.AI
network. No credit check will be conducted without users’ authorization. Please
be aware that the funders, lenders, brokers, and/or other service providers
with whom users are matched and with whom users’ information is shared, may
retain users’ information, even if users do not enter into an agreement for
sought products or services. Users may contact said third parties directly
regarding said parties’ privacy and information policies. If an agreement
between users and a lender, broker, or other service provider is signed through
the MCA.AI Service and make changes to the information you have provided to MCA.AI,
MCA.AI may share the updated information with such lenders, brokers, and/or
service providers.
1. Disclosure to Trusted Third Parties:
Upon completing a profile on the Sites, and filling out the
entirety of the application, MCA.AI will share users’ information with third
party service providers with whom you are matched. A list of those partners can
be found on MCA.AI partners’ page. By accepting the MCA.AI/TERMS, users
agree to receive various marketing materials from MCA.AI trusted third parties,
including potential lenders and service providers. MCA.AI is not responsible
for the material of the third parties or their actions. Users’ information may
also be shared with third-party contractors that provide services to MCA.AI and
are bound by this privacy policy. Users’ information will be treated as private
and confidential by such third parties and not used for any other purpose than
users authorize. In addition, from time to time, MCA.AI may share personal
information (such as e-mail or mailing address) about MCA.AI user base with
carefully selected third parties, so they can offer goods and services that MCA.AI
believe may be of interest to MCA.AI users. If users do not wish to receive
offers from MCA.AI trusted partners, users can change users’ email preferences
at any time by following the steps outlined in the “Choice/Opt-Out” section
below.
1. Service Providers
With service providers under contract who help with parts of
MCA.AI business operations. MCA.AI contracts require these service providers to
only use users’ information in connection with the services they perform for MCA.AI,
and prohibit them from selling users’ information to anyone else. Examples of
the types of service providers MCA.AI may share personal information with
(other than those mentioned above) include:
- Network infrastructure
- Cloud storage
- Payment processing
- Transaction monitoring
- Security
- Document repository services
- Customer support
- Internet (e.g. ISPs)
- Data analytics
- Information Technology
- Marketing
1. Other Companies
With companies or other entities that MCA.AI plans to merge
with or be acquired by. Users will receive prior notice of any change in
applicable policies.
1. Professionals
With MCA.AI professional advisors who provide banking,
legal, compliance, insurance, accounting, or other consulting services in order
to complete third party financial, technical, compliance and legal audits of MCA.AI
operations or otherwise comply with MCA.AI legal obligations.
1. miscellaneous
We may disclose users’ personal information for any purpose
with which users’ consent.
5. Updating, accessing, retaining, and deleting users’
information
Users may choose to update, access, or delete users’ data;
however, MCA.AI may be legally required to retain users’ information for legal
compliance purposes.
Users may update or access users contact information at any
time by logging into users account and making any change or update. Any changes
made will be updated immediately.
If users want to discontinue the use of users’ account,
users may deactivate it. When users deactivate an account, users’ information
will not be sent to any further lenders, brokers, or other third parties, but
the information will not be deleted. By deactivating users account users will
have the ability to restore the account in its entirety.
Users may delete users’ account from MCA.AI in certain
circumstances upon submitting a request to MCA.AI to delete users’ account. In
certain circumstances, MCA.AI is legally required to continue to maintain the
information in users’ account. In these circumstances, MCA.AI will place users’
account into a deactivated status, will opt users out of all communications,
and will disable users access to the account.
In the event that MCA.AI is able to comply with users’
request to delete users’ account, data users provide to MCA.AI will be retained
by MCA.AI in a commercially reasonable manner and to comply with relevant
lending laws. Once users’ account is deleted, MCA.AI will not share users’
information, and will only use users’ data for internal research and MCA.AI
marketing. Data that is retained by MCA.AI will be retained for a commercially
reasonable period of time as determined by MCA.AI in conformance with
applicable law.
We store users’ personal information securely throughout the
life of users MCA.AI Account. MCA.AI will only retain users’ personal
information for as long as necessary to fulfill the purposes for which MCA.AI
collected it, including for the purposes of satisfying any legal, accounting,
or reporting obligations or to resolve disputes. While retention requirements
vary by jurisdiction, information about MCA.AI typical retention periods for
different aspects of users’ personal information are described below.
1. Personal information collected to comply with MCA.AI
legal obligations under financial, consumer protection, and commercial credit
laws may be retained after account closure for as long as required under such
laws.
2. Contact Information such as users name, email address and
telephone number for marketing purposes is retained on an ongoing basis until
users unsubscribe. Thereafter MCA.AI will add users’ details to MCA.AI
suppression list to ensure MCA.AI do not inadvertently market to you.
3. Content that users post on MCA.AI such as support desk
comments, photographs, videos, blog posts, and other content may be kept after
users close users’ account for audit and crime prevention purposes (e.g. to
prevent a known fraudulent actor from opening a new account).
4. Recording of MCA.AI telephone calls with users may be
kept for a period of up to six years.
Information collected via technical means such as cookies,
web page counters and other analytics tools is kept for a period of up to one
year from expiry of the cookie.
7. Security
We have taken steps to protect users’ information in a
commercially reasonable manner.
We have extensive security measures in place to protect the
loss, misuse and alteration of the information stored in MCA.AI database. These
measures include the use of industry standard encryption methods and
administrative access to site data, as well as other proprietary security
measures which are applied to all repositories and transfers of user
information. MCA.AI will exercise reasonable care in providing secure
transmission of information between users computer and MCA.AI servers, but given
that no information transmitted over the Internet can be guaranteed 100%
secure, MCA.AI cannot ensure or warrant the security of any information
transmitted to us over the Internet and hence accept no liability for any
unintentional disclosure. For further information, please see MCA.AI/TERMS
In the event there is a data breach at MCA.AI, MCA.AI will
notify users as soon as reasonably practicable. MCA.AI will notify users that a
breach occurred, and any additional information needed to fulfill MCA.AI obligation
with breach notification laws and regulations.
Do not share users account login and/or password with any
other individual. Users account login and/or password is sensitive and users
sharing of users account information may lead to additional exposure to users’
account.
8. Choice / Opt out of Marketing
Users may choose to discontinue the use of the Services.
Users may choose to stop receiving MCA.AI newsletter or
marketing emails by following the unsubscribe instruction included in these
emails or users can contact MCA.AI at customerservice@mca.ai
Users can choose not to provide MCA.AI with certain
information, but this will likely result in the inability to use certain
features of the Sites and to obtain the services and products users are
seeking. As a general matter, users should refrain from posting personal
information on public forums. Users are solely responsible for the posting of
any personal information on public forums.
If, after signing up for the Services, users decide not to
receive the Services or future contact from lenders, brokers, or other third
parties to which users’ information has been referred, users may cancel users
account as discussed herein. Upon canceling users’ account, users’ information
will no longer be sent to lenders, brokers, or other third parties. This does
not guarantee that these lenders, brokers, or other third parties will cease
contacting users or using users information. Said lenders, brokers, and/or
other third parties may need to be contacted by the users to ensure they cease
contacting users.
Certain federal and state regulations require that MCA.AI
maintain a record of users information for certain periods of time. Due to
these regulations, MCA.AI may be unable to completely delete users information
from MCA.AI database until the time requirements of these regulations have
expired.
9. Privacy Rights
Users may be able to exercise certain rights regarding
users’ personal information depending on state and federal laws.
Depending on applicable law where users reside, users may be
able to assert certain rights related to users’ personal information identified
below. If any of the rights listed below are not provided under law for users’
operating entity or jurisdiction, MCA.AI has absolute discretion in providing
users with those rights.
Users’ rights to personal information are not absolute.
Depending upon the applicable law, access may be denied: (a) when denial of
access is required or authorized by law; (b) If users are residents of a state
that does not provide for this right; (c) when granting access would have a
negative impact on another’s privacy; (d) to protect MCA.AI rights and
properties; or (e) where the request is frivolous or vexatious, or for other
reasons.
1. Access and portability
Users may request that MCA.AI provide users a copy of users
personal information held by MCA.AI. This information will be provided without
undue delay subject to a potential fee associated with gathering of the
information (as permitted by law), unless such provision adversely affects the
rights and freedoms of others. In certain circumstances, users may request to
receive users personal information in a structured, commonly used and
machine-readable format, and to have us transfer users’ personal information
directly to another data controller.
1. Rectification of incomplete or inaccurate personal
information
Users may request to rectify or update any of users’
personal information held by MCA.AI that is inaccurate. Users may do this at
any time by contacting MCA.AI at customerservice@ MCA.AI
1. Erasure
Users may request to erase users’ personal information,
subject to applicable law. If users close users MCA.AI Account, MCA.AI will
mark users’ account in MCA.AI database as “Closed,” but will keep certain
account information, including users request to erase, in MCA.A database for a
period of time as described above. This is necessary to deter fraud, by
ensuring that persons who try to commit fraud will not be able to avoid
detection simply by closing their account and opening a new account, and to
comply with MCA.AI legal obligations. However, if users close users account,
users’ personal information will not be used by MCA.AI for any further
purposes, nor shared with third parties, except as necessary to prevent fraud
and assist law enforcement, as required by law, or in accordance with this
Privacy Policy.
1. Withdraw consent
To the extent the processing of users personal information
is based on users’ consent, users may withdraw users consent at any time.
Users’ withdrawal will not affect the lawfulness of MCA.AI’s processing based
on consent before users withdrawal.
1. Restriction of processing
In some jurisdictions, applicable law may give users the
right to restrict or object to us processing users personal information under
certain circumstances. MCA.AI may continue to process users personal
information if it is necessary for the defense of legal claims, or for any
other exceptions permitted by applicable law.
1. Automated individual decision-making, including
profiling
MCA.AI relies on automated tools to help determine whether a
transaction or a customer account presents a fraud or legal risk. In some
jurisdictions, users have the right not to be subject to a decision based
solely on automated processing of users’ personal information, including
profiling, which produces legal or similarly significant effects on users, save
for the exceptions applicable under relevant data protection laws.
1. How to make a privacy request
Users can make privacy rights requests relating to users’
personal information by contacting MCA.AI at customerservice@mca.ai or
by contacting customer service at 516-666-6661.
When MCA.AI receive an individual rights request via other intake methods, MCA.AI
may take steps to verify users’ identity before complying with the request to
protect users’ privacy and security.
1. How to lodge a complaint
If users believe that MCA.AI have infringed users’ rights, MCA.AI
encourage users to contact MCA.AI at customerservice@mca.ai
10. California Consumer Privacy Act (if applicable)
Some states have passed additional privacy laws for
residents, which rights can be found below.
In addition to the rights provided for above, the
information contained in this section applies solely to those individuals who
reside in the State of California. MCA.AI adopt this notice to comply with the
California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the
CCPA have the same meaning when used in this Policy.
Effective January 1, 2020, pursuant to the California
Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights
in relation to their personal information, subject to limited exceptions. Any
terms defined in the CCPA have the same meaning when used in this California
Privacy Rights section.
For personal information collected by MCA.AI during the
preceding 12 months that is not otherwise subject to an exception, California
residents have the right to access and delete their personal information. MCA.AI
will not discriminate against those who exercise their rights. Specifically, if
users exercise users rights, MCA.AI will not deny users services, charge users
different prices for services or provide users a different level or quality of
services.
MCA.AI does not sell or share users’ information in a manner
that is contemplated by applicable California law.
Should MCA.AI engage in any of the activities listed in this
section, users’ ability to exercise these rights will be made available to
users. Users can exercise users’ rights by contacting MCA.AI at customerservice@mca.ai, by contacting
customer service at 516-666-6661, or by filling out this online form so
that MCA.AI may consider users request.
If users are a California residents, users may designate an
authorized agent to make a request to access or a request to delete on users
behalf. MCA.AI will respond to users authorized agent’s request if they submit
proof that they are registered with the California Secretary of State to be
able to act on users’ behalf or submit evidence users have provided them with
power of attorney pursuant to California Probate Code section 4000 to 4465. MCA.AI
may deny requests from authorized agents who do not submit proof that they have
been authorized by users to act on their behalf, or are unable to verify their
identity
11. Special Notice to Vermont Residents
Vermont residents have access to additional limits on the
sharing of their personal information subject to certain exceptions.
Vermont law places additional limits on sharing information
about Vermont residents so long as they remain residents of Vermont. In
accordance with Vermont law, MCA.AI will not share information MCA.AI collect
about Vermont residents to companies outside of MCA.AI except: (1) As permitted
by law; (2) To companies that perform marketing or other services on MCA.AI
behalf; (3) Name, contact and transaction and experience information to other
financial institutions with which MCA.AI have joint marketing agreements; or
(4) With the authorization or consent of the Vermont resident. MCA.AI also will
not share non-transactional information about Vermont residents received from
others within the MCA.AI family of companies except with the authorization or
consent of the Vermont resident.
12. Notification of Privacy Policy Changes
MCA.AI reserves the right to update this Privacy Policy and
will notify users if MCA.AI do so; however, MCA.AI encourage users to regularly
review this policy for the latest information.
MCA.AI may update this privacy policy to reflect changes to MCA.AI
information practices. If MCA.AI make any material changes MCA.AI will notify
users by email (sent to the email address specified in users account) or by
means of a notice on the Sites. MCA.AI encourages users to periodically review
this page for the latest information on MCA.AI privacy policy. When MCA.AI
makes changes to this Privacy Policy MCA.AI will revise the revision date at
the top of the Privacy Policy.
13. Contact Information
MCA.AI
2 S. Biscayne Blvd, Suite 3200
Miami FL 33131
Email: customerservice@mca.ai
This Revised Privacy Policy is effective as of October 5,
2025